How we communicate with you via text message, how to opt out, and what to expect.
By providing your mobile phone number on our website and submitting our online form, clicking a "submit," "get started," or similar button, or otherwise affirmatively opting in, you expressly consent to receive recurring automated text messages (SMS/MMS) from TrustedDebtHelp.org and its authorized debt relief partners at the mobile phone number you provided.
Your consent is not a condition of purchase. You are not required to consent to receiving text messages in order to use our services or receive assistance.
Important: By opting in, you confirm that you are the subscriber of the phone number provided or that you have authorization from the subscriber to receive text messages at that number.
If you do not wish to receive SMS messages, you may still access our services by calling us directly at (888) 458-3227 or by submitting your inquiry through our website without providing a phone number for text contact (though this may limit how quickly we can reach you).
Messages sent through our SMS program may include, but are not limited to:
Messages will be sent by TrustedDebtHelp.org and/or authorized debt relief partners that we work with to connect you with services. You may receive messages from multiple senders within our partner network once you have opted in.
Message frequency varies depending on your interaction with our services and where you are in the qualification process. You may receive:
We will endeavor to keep messaging to a reasonable frequency relevant to your situation. We do not engage in high-frequency promotional text blasts. Our communications are service-oriented and tied to your specific debt relief inquiry.
TrustedDebtHelp.org does not charge you for text messages. However, message and data rates may apply based on your wireless carrier's plan. Standard messaging rates from your carrier will apply to messages you send and receive.
If you are unsure about your messaging plan, please contact your wireless carrier before opting in. TrustedDebtHelp.org is not responsible for charges incurred by your wireless carrier.
To stop receiving text messages from TrustedDebtHelp.org at any time, reply:
STOPto any message we have sent you. You will receive one final confirmation message and will be unsubscribed immediately.
You may also opt out by:
After opting out, you will no longer receive automated marketing or informational SMS messages from TrustedDebtHelp.org. You may still receive a single response if you send us a text message after opting out, but we will not continue to send you messages after that point.
Note on re-opting in: If you opt out and later wish to receive messages again, you may re-enroll by texting START to our number or by submitting a new inquiry through our website with your phone number and indicating consent to SMS.
If you have questions about our SMS program or need assistance, you may:
Replying HELP will return a message containing our program name, a brief description, opt-out instructions, and our contact phone number, in compliance with CTIA guidelines.
To participate in our SMS program, you must:
Our SMS program is compatible with most major U.S. wireless carriers, including but not limited to: AT&T, T-Mobile, Verizon, Sprint/T-Mobile, US Cellular, Boost Mobile, Metro by T-Mobile, Straight Talk, Cricket Wireless, and others.
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission and the capabilities of your device and network provider.
We take the privacy of your mobile number and personal information seriously. Your mobile phone number will be used solely for the purposes described in these SMS Terms and our Privacy Policy.
We do not sell, rent, or share your mobile phone number with unaffiliated third parties for their own marketing purposes. Your number may be shared with our vetted debt relief partners strictly to facilitate your qualification and enrollment in debt relief services.
For complete information about how we collect, use, and protect your personal information, please review our full Privacy Policy.
TrustedDebtHelp.org reserves the right to modify these SMS Terms & Conditions at any time. We will notify you of material changes by sending an SMS message to active subscribers and/or updating the effective date at the top of this page. Continued receipt and response to messages following notification of changes constitutes your acceptance of the updated terms.
If you do not agree to the updated terms, you may opt out at any time by replying STOP to any message.
For questions, concerns, or requests related to our SMS program, please contact us:
TrustedDebtHelp.org is a marketing provider, not a debt company or lender. SMS communications are for informational and service coordination purposes. By opting in, you agree to these terms and our Privacy Policy and TCPA Consent Agreement.